Astringent-
January 25, 2023
The check-in experience was really bad! ! After staying for two nights, I had a nervous breakdown and screamed for help! At first, the toilet in the room opened by the front desk had no door and the smell of smoke was very strong. I asked to change rooms, but the smell of smoke was still very strong! I specifically emphasized that I wanted to be quieter, but it turned out that there was a family with their children in the two rooms opposite. They were still crying intermittently at midnight. Not only did they cry in the room, they also carried them to the corridor to cry. At around nine in the morning, the door to the room opposite opened. I was woken up again while talking at the top of my voice! I called the front desk to ask the staff to solve the problem but failed. I asked them if they didn't want to renew their stay, so I decided not to cancel the subscription. OK, I can tolerate it the day before. After all, I can't restrict other people's behavior, but! The next night I shared a room with cockroaches! Is this the hygiene standard a hotel should have? More than one? I’m so angry and I really can’t accept it!
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